THE ICO FINES CRDNN LIMITED £500.000 BECAUSE OF ITS NUISANCE CALLS

05 March 2020

The Information Commissioner’s Office (“ICO”) has fined CRDNN Limited £500.00 as maximum penalty, on the ground that the Company made more than 193 million automated nuisance calls.

In March 2018, the ICO carried out the raid to CRDNN Limited and seized computer equipment and document to analyse their nuisance call operation. 

The ICO found that CRDNN Limited made around 1.6 million calls per day between 1 June and 1 October 2018 for sales or debt management window scrappage so on.

Some of calls were made to Network Rail’s Banavie Control Centre and clogged up the line so that people’s safety, of whom were calling to check it was safe to cross the rails, was at risk.

The ICO said that the Company affected the lives of millions of people, causing them disruption, annoyance and distress and the Company’ director knowingly operated their business with a complete disregard for the law that is a reason of maximum fine.

You can find the full text of the Penalty Notice here.

Should you have any queries and/or remarks, please do not hesitate to contact us. 

Kind regards,

Zumbul Attorneys-at-Law

info@zumbul.av.tr