ICO FINES FIRMS MAKING NUISANCE CALLS

13 February 2021

The Information Commissioner’s Office (“ICO”) has imposed fine totalling £270,000 to two separate companies for making unlawful marketing calls to numbers registered with the Telephone Preference Service (“TPS”)[1].

It is against the law to make marketing calls to numbers that have been registered with the TPS for more than 28 days, unless people have provided consent.

The ICO’s investigation found that Call Centre Ops, a marketing company, made a total of 159,461 unsolicited direct marketing calls between May and October 2019. They have been fined £120,000.

House Guards of Bournemouth, which provides masonry protection solutions, was found to have made 699,966 nuisance calls between May and December 2018, over half of which were to TPS-registered numbers. They have been fined £150,000.

You can reach the announcement here.

Should you have any queries and/or remarks, please do not hesitate to contact us.

Kind regards,

Zumbul Attorneys-at-Law

info@zumbul.av.tr

[1] The TPS is a free service for mobile and landline phone users that allows people to opt out of receiving cold calls. The ICO became responsible for overseeing the TPS in December 2016. For more information : https://www.tpsonline.org.uk/